Introduction
Welcome to White Background ("we," "our," or "the Platform"). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and its services.
By using any part of our platform, you agree to the terms of this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to the White Background website at https://www.whitebackground.com.
2. Information We Collect
We may collect the following categories of information:
- Account information, including email address, username, encrypted password, and Google account data when you use Google login.
- User content, including prompts, uploaded media such as images or audio, generated outputs, and AI conversation history.
- Technical data, including IP address, device type, browser type, operating system, language, and time zone.
- Payment information such as billing-related data and transaction IDs, which are processed via third-party payment providers like Stripe or PayPal.
- Cookies and tracking data used to maintain sessions, save preferences, and analyze traffic.
3. Use of Your Information
We use your data to operate and improve the platform.
- Deliver and improve our AI-powered services, including image and video generation workflows.
- Authenticate users and manage accounts.
- Enhance service quality and personalization.
- Process payments and manage subscriptions.
- Communicate with you about updates, features, or support.
- Comply with legal obligations and prevent abuse or fraud.
4. Google OAuth Login
If you sign in using Google OAuth, we may collect the following with your permission:
- Name, email address, and profile picture.
- Google user ID used for unique identification.
- We do not access your Google contacts, calendar, inbox, or any sensitive scopes. OAuth login is used solely for authentication and account management.
5. Data Sharing and Disclosure
We do not sell your personal information.
We may share your data with trusted service providers such as cloud storage and payment processors, with law enforcement when required by law, and with affiliates or contractors assisting with core services.
All third parties must comply with strict confidentiality and data protection standards.
6. Data Retention and Security
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We implement industry-standard security practices, including HTTPS encryption for all transmissions, access control and audit logging, data isolation between users, and regular backups and vulnerability testing.
However, no internet transmission is 100% secure. Please use our services with discretion.
7. Your Rights (GDPR / CCPA Compliance)
Depending on your jurisdiction, you may have rights related to your personal data.
- Access your personal information.
- Correct or delete your personal data.
- Withdraw consent at any time.
- Object to or restrict data processing.
- Request data portability.
- File a complaint with a data protection authority.
8. California Residents (CCPA Notice)
If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to know what categories of data we collect and why, request access to and deletion of your personal data, and opt out of the sale of personal data.
We do not sell personal data.
9. Children’s Privacy
Our services are not intended for users under the age of 13, or 16 in some jurisdictions. We do not knowingly collect data from children. If you believe a child has provided data, please contact us and we will delete it promptly.
10. Cookies and Analytics
We use cookies to maintain user sessions and authentication, save language and UI preferences, and track usage for product improvement such as Google Analytics.
You may disable cookies in your browser settings. However, some features may not function properly.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any major changes will be announced via our website or email. Please review this page regularly.
12. Contact Us
If you have any questions or would like to submit a data request, please contact [email protected].
We will respond within 30 days where required by GDPR or CCPA.